i-Engine

CRM

Introduction to CRM

Managing your relations is easy when using a CRM application. CRM means Customer Relationship Management.

When clicking on CRM, you see, dependent on your role, workflow and rights, this menu:


Contacts

The module Contacts is dependent on your role, workflow and rights as follows:

  • Filter contacts
    Using this feature you can see and edit your 
  • New company
    Using this feature you can create a new relation in your CRM.
  • Meta objects defenition
    Using this feature you can add defenitions, to advance your search and get more effiency in your relations, communication and marketing&sales activities.
  • Send SMS
    Using this feature you can send SMS to relations.


Correspondence
The module Correspondence is dependent on your role, workflow and rights as follows:

  • Documents
  • Templates



Click one of the links in this document, of follow the path for more information about a specific function.

i-Engine Guide (EN)